Forum Discussion
Closed-captions by default
Is there a way to enable audio closed-captions by default? There is no setting in the Player Properties other than the CC button either showing or not showing, but nothing to toggle the captions "on...
Hi, Glenn.
Thank you for reaching out! Let me ask you a few questions to narrow down the issue:
- Are you working from a local hard drive? Working on a network drive can cause erratic behavior.
- Since you mentioned others on your team not having this issue, have you attempted to repair Storyline 360? Here are the instructions.
- Did your teammates try to open the same .story file you had problems with?
If this is happening with a specific file, I'd like to take a deeper look at it. Would you be comfortable sharing it publicly here or privately through a support case?
