Forum Discussion

AllanaBoninsenh's avatar
AllanaBoninsenh
Community Member
2 years ago

Can't access ARticulate360 page

Since I've made my subscription, I can't open the Articulate360 page. Either it keeps asking me to log in or opens a blank page that keeps reloading every two seconds.

I couldn't install the Articulate 360 app, too, because it seems the only way to install it is through this page that doesn't open for me.

Until now, I could only use Rise, but as I have an Articulate360, I want to use all other apps too.

I tried to get in touch via the contact form, and it took me to a 404 page.

Right now, I'm very frustrated with how difficult it is to find information or even the correct links. Can anyone from the Articulate team help me, please?

Rise 360
  • StevenBenassi's avatar
    StevenBenassi
    Staff
    2 years ago

    Hi Allana!

    It sounds like you are having some issues getting the Articulate 360 desktop apps downloaded to your machine. So sorry to hear that!

    I see you've already opened a support case. Great call! Our support engineers have a wealth of knowledge and insight and should be getting in touch with you shortly!

    We'll continue this conversation over in your support case.

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