Forum Discussion
Cannot preview or publish random Storyline 360 course files.
I have already posted this issue a few months back, and the only resolution I found was to publish on a different machine other than my work computer.
I’ve tried the following:
Using the file...
For anyone who comes across this post having similar issues, Cleo and I found a solution.
Cleo said there were corrupt items on the first slide. He discovered this by showing/hiding each object one by one and previewing after each hidden object to see which one was causing the issue. At first I thought this wasn't the issue because when I recreated each corrupt object, Storyline still wasn't letting me preview. But then I realized it was because my team uses Universal Type Client for fonts and I didn't have them enabled. Enabling fonts through a cloud service such as Universal Type Client or Adobe Fonts will solve this issue.
I hope this helps for anyone else having a similar issue.
