Forum Discussion
Audio not recording in Rise process block
I am unable to get audio to record in a Rise process block. I am using Chrome and have updated to the latest version. I have tried with and without an external mic. It appears to be recording and s...
Hi, I am having the same problem. I ensured that my recording device was enabled, but still no joy.
I just tried another laptop and I have the same problem
Hi Tom!
Sorry to hear you're having trouble recording audio in Rise 360!
To clarify, is the audio absent when previewing your course, or is the audio failing to record completely? If the issue is observed across all supported browsers, and clearing the cache doesn't improve the behavior, please connect with our support engineers through a support case.
They'd be happy to continue troubleshooting with you!
