Forum Discussion

LauriePoklop-0c's avatar
LauriePoklop-0c
Community Member
3 years ago

Audio not recording in Rise process block

I am unable to get audio to record in a Rise process block. I am using Chrome and have updated to the latest version. I have tried with and without an external mic. It appears to be recording and  s...
rise 360
RobertaNiche-73's avatar
RobertaNiche-73
Community Member
3 years ago

She told you she has the latest Chrome, so that's not a very helpful response. I'm having the same issue. Clearing browser cache, incognito mode not fixing. Thoughts?

  • LeaSAgato's avatar
    LeaSAgato
    Staff
    3 years ago

    Hi, Roberta! I'm so sorry to hear that the previous suggestions did not fix this for you.  We'd love to take a closer look at this issue.  Please a support case using this form. Our customer support engineers will reach out and work with you directly to resolve your audio recording issue!

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