Forum Discussion
SonjaMoore-fff6
4 years agoCommunity Member
Audio Error in Rise
I keep getting an error when trying to record audio to markers. This doesn't happen on my home laptop but only happens on my work laptop. I'm wondering if it's a firewall issue. I'm using Chrome and...
hazelB
4 years agoStaff
Hi Sonja!
So sorry to hear that you're getting an error when recording audio in markers when using your work laptop.
- Does the same behavior happen in all browsers or just a particular browser? (Please check the list of our supported browsers here.)
- Please go into Incognito mode (Ctrl-Shift-N) then access Rise while in Incognito. Is the behavior the same?