Forum Discussion
Articulate Rise 360 - is the system down right now? cannot access our courses
Articulate Rise 360 - is the system down right now? cannot access our courses
Hi everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
- BCHarperCommunity Member
Watching this thread... I'm still having issues as well. On https://www.articulatestatus.com/#, it's showing the issue as resolved.
Hi Brandon,
Kindly refresh the status page to see the updates. You may need to clear the browser cache if the page still shows the old status.
Thank you.
Hi everyone,
My apologies for this snag. Thanks for your comments, Karl; I can confirm that there is a new issue we're monitoring! You can also see real-time status updates of the outage here. Click the "Subscribe" button in the upper right corner of the status page (above) if you'd like to receive notifications of status changes in the future.
- ShaneSockwellCommunity Member
I am experiencing the same issue. Even the most recent staff link to track outages is timing out.
- Sam_InghamCommunity Member
@Eric Santos, is it likely that this will be resolved in the coming hours? We have training deadlines to meet in the next 5 hours.
- ShaneSockwellCommunity Member
Is there an ETA on this issue? I have two large deadlines today by EOD EST.
- DevinGaffneyCommunity Member
Do we have an ETA on this being resolved? I need to Publish a course to be completed PRIOR to a training session and need to get the training session invite out ASAP.
Thanks
- AmyNuttallCommunity Member
I am also having issues accessing RISE, is there any update on a resolution?
- JulieRyan1Community Member
One of my colleagues is currently accessing their projects via the RISE dashboard without any problem. I've tried clearing my cache and restarting the pc but I still can't access RISE. This is the error I'm getting now.
- AngeliaBendolphCommunity Member
Yay! I can see my courses now. Thank you!
- JulieRyan1Community Member
Me too. Thank you!