Forum Discussion
Articulate Rise 360 - is the system down right now? cannot access our courses
Articulate Rise 360 - is the system down right now? cannot access our courses
Hi everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
Hello everyone,
I can confirm that Articulate 360 apps are back up and running normally now. We're sorry for any difficulty this caused!
Let us know if you still have issues, and we'll work closely with you.
- SherilynWill224Community Member
Still having issues on my team!
- SamiaBarron-8e8Community Member
no they are not. A number of us are still experiencing issues and we have deadlines to meet.
- HerschelThach-dCommunity Member
Nope - still not working. 😒
- JustinChamberlaCommunity Member
Attempting to access https://rise.articulate.com/ - takes "forever" to load then appears to stick on "Resuming Your Session".
- MaritzaCaban-ffCommunity Member
Hi! I'm attempting to access again and still have issues, it takes forever. Should I do something else to make it load faster?
- MaritzaCaban-ffCommunity Member
I'm getting this error now.
- MaryKayOSull217Community Member
Is the system still down? I'm getting this error: 504 Gateway Time-out
- MVCBCommunity Member
Hi! I'm still having problems with Rise 360.
- BrianHillikerCommunity Member
I also am getting a similar 504 Gateway error. Any support would be appreciated.
- JustinChamberlaCommunity Member
504 Gateway Time-Out error (https://rise.articulate.com/)
- SherylPaytonCommunity Member
- ChristopherSchoCommunity Member
My organization is getting the 504 error today. Worth nothing--we are based in the US. However, we have consultant colleagues that also develop in Rise who have not had issues, and they are mostly based out of India.
Big shout-out to the team at Articulate working to resolve these issues this week. I'm sure this is not ideal and not easy; thank you for working hard to get us all back up and running!
- RobynWilson-fe4Community Member
Hi, any idea when this should be resolved? It was fine for a few hours yesterday but it's now back to the Gateway 504 error again.