Forum Discussion
LucianaPiazza
10 months agoStaff
Hi Francesco!
Thanks so much for reaching out! Sorry to hear you've run into this snag.
I've gone ahead and opened a support case on your behalf so our talented team can take a closer look at your file.
In the meantime, I have a few questions:
1. Could you please share what font details you are currently working with ( size/style/etc?) It would be helpful to relay this to our Support Engineers.
2. Are you saving your file locally?
Looking forward to hearing from you!