Forum Discussion

LizForstmann's avatar
LizForstmann
Community Member
11 months ago

❗ CORRUPT FILE ❗

I am not able to open a recent completed course in storyline because the error message says it is a corrupt file. I searched Windows Explorer for a temp file and opened it as a .story file, but the most "recent" version that appeared is from over a month ago with none of my work saved. Is there anything else I can do? The course is to be launched next week, and there is no way I can redo it all in time.

storyline 360
  • EricSantos's avatar
    EricSantos
    Staff
    11 months ago

    Hi Liz,

    I'm sorry to hear about the possible corrupt file! Would you be willing to share your Storyline project with our Support Engineers in a case so they can look at your file for possible options? We'll reach out soon after we hear from you!