Forum Discussion
AlyssaLoughe
4 years agoCommunity Member
Zooming in shows the wrong image
When I zoom in on a screen capture simulation in story line it does it correctly until it stops(zoomed in), then it shows the screen that was before the screen I am on. Almost like when it is zoomed...
AlyssaLoughe
4 years agoCommunity Member
That is correct.
So far, it has only happened on one slide, but I have only used the zoom on a few other slides.
- BeccaLevan4 years agoCommunity Member
Hey Alyssa! Thanks for sharing these additional details, and I've added this helpful note to your case.
P.S. Luiza has been assigned to your case and is digging in already. Hold tight; help is on the way!
- ThomasHadley-782 days agoCommunity Member
where is "helpful note"
- LucianaPiazza10 hours agoStaff
Hi ThomasHadley-78,
Thanks for reaching out! My colleague was sharing information from this discussion in their private support case.
Are you experiencing something similar with your file? If so, it would be helpful to know more about your setup!
Please let me know what troubleshooting steps you've tried so far. I'm happy to assist!
Looking forward to hearing from you!