Forum Discussion

MelissaBagsic's avatar
MelissaBagsic
Community Member
7 months ago

Words Spacing Issue after Publishing.

I am using a standard Calbri font, but after publishing the course; there is a issue with the word/alphabet spacing. The words/alphabets are overlapping and its hard to figure out what the sentence really is.

Is this happening because I am using a Trial Version? 

Presenter 360
Studio 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    7 months ago

    Hi Melissa,

    Functionality-wise, the Trial version of Articulate 360 is the same as the paid version so this shouldn't be causing the text issue you're seeing. As a troubleshooting step, try repairing your Storyline 360 installation to see if this fixes the issue. You'll also want to make sure that you're publishing your file locally to avoid causing any issues with the integrity of your project file. 

    If the issue persists, please share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!

    • AlfonsoGraham's avatar
      AlfonsoGraham
      Community Member
      4 months ago
      Hi Melissa,

      Functionality-wise, the Trial version of Articulate 360 is the same as the paid version so this shouldn't be causing the text issue you're seeing. As a troubleshooting step, try repairing your Storyline 360 installation to see if this fixes the issue. You'll also want to make sure that you're publishing your file locally to avoid causing any issues with the integrity of your project file. 

      If the issue persists, please share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!

      Thanks for your answer. This this is what I am looking for

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