Forum Discussion
Why is Storyline not responding to a trigger where the user presses a key?
Another week, another inexplicable problem in Storyline that causes frustration and wastes a lot of precious time. I'm all too used to it by now. In the latest episode, the trigger for whatever reas...
Hi Edward,
Thank you for reaching out! Sorry to hear you've run into this snag.
I understand the need for confidentiality, but it will be easier if we can look into the file. Our Support team can sign an NDA, and they’ll delete the file once they find the issue. If that works for you, just let us know by opening a case here!
Looking forward to hearing from you!
