Forum Discussion

AnasSelmi's avatar
AnasSelmi
Community Member
2 years ago

Seek bar not responding rise 360

i have disabled seek forward for videos so the learner have to watch the whole lesson. but after watching the lesson the user still cannot seek forward. So learner cannot go back a find a certain part , they have to watch the whole video again.

How can i fix that?

  • Hi Anas.

    I am sorry that your learners cannot seek forward after completing the lesson. I can see that you've already reached out to our support engineers. I hope this gets fixed soon. 

  • Good news, Anas! We recently fixed an issue where forward-seeking in videos would revert to disabled after the lesson was viewed completely.

    To take advantage of this fix, you'll want to republish any impacted courses. 

    Please let us know if you have any further trouble with forward-seeking in videos!