Forum Discussion
Why do my reviewers have to log in to an Articulate account?
I've had this issue before and somebody on the team fixed it in the background. I have several reviewers who are unable to review my Rise course in Review because it is asking them to log in and the...
OK...so I do see that in Review, but it is checked and these 3 reviewers are still being asked to log in. Is it because I have not set a password?
Looks like you have that setting correct, Karin!
If those three reviewers have an Articulate ID, they will be prompted to log in to provide a comment, even if you've allowed them to comment without needing one.
Here's what I'd try next:
- Can you have them sign in to see if that alleviates the issue? If they don't remember their password, you can share this for assistance.
- If they don't have an Articulate ID, could I have you connect with us in a case so we can take a closer look?
Keep me posted!
