Forum Discussion

Justin's avatar
Justin
Staff
5 years ago

We’re Shutting Down Our Articulate Online Product Offering (updated 10/29/2020)

We’ve reached the difficult decision to shut down our Articulate Online product (our legacy learning management system launched in 2007) at the end of next year — effective December 31, 2021. It was a hard call for us to make, but we firmly believe the time has come to focus our resources on the products that provide the most long-term value to our customers.

This decision won’t affect Articulate 360 at all. We’ll continue to add features, content, and training to make sure that Articulate 360 has everything you need to create e-learning.

Here’s a quick rundown of what you can expect as we prepare for the shut down of the Articulate Online LMS:

  • Effective immediately, we’re no longer selling new Articulate Online LMS subscriptions nor allowing upgrades or downgrades to existing ones.
  • Starting on December 1, 2020, if you’re on an annual subscription, we’ll migrate you to a monthly renewal cycle, so you have the flexibility to move off of Articulate Online as soon as you’re ready. If you have any billing-related questions, please contact our billing department at ao@articulate.com.
  • Any content you’re currently hosting on Articulate Online will no longer be accessible after the end-of-life date of December 31, 2021.

Although the end of the Articulate Online learning management system is more than a year away, we wanted to give you plenty of time to prepare. To get you started, we’ve pulled together this article full of information on how to republish the content you’re currently hosting in Articulate Online so that you can host it in another learning management system.

We sincerely appreciate you choosing Articulate Online as the way to deliver and track your training. As you evaluate your future needs, we hope you’ll consider our newest product, Rise.com. With Rise.com you can still host and track Studio and Storyline content, but you can also host and track any SCORM based content as well. Plus, you can create training in Rise.com and get access to tons of prebuilt, fully customizable training content. You can start a free, 30-day trial of Rise.com or contact a member of our Rise.com team at sales@rise.com to learn more about special discounts for our Articulate Online customers.

Over the next year, you’ll hear from us periodically with email reminders. We’re here to help you, so please feel free to reply here or reach out to us at support@articulate.com with your how-to questions.

UPDATE (10/29/2020): Edited to clarify that this decision won't affect Articulate 360 at all.

  • APAcademy's avatar
    APAcademy
    Community Member

    This post scared the heck out of me! I wasn't immediately aware of the difference between Articulate Online and Articulate 360. Please be more careful about how you make announcements like this! I'm pretty sure I'm not the only one.

    • Justin's avatar
      Justin
      Staff

      Thanks for taking the time to highlight this possible confusion for us.  I've updated the post above to add clarity!

  • As a new person with Articulate, I have to say the title of the discussion was quite misleading. 

  • My organization currently uses Articulate Online. We are looking for a replacement that:

    • DOES NOT require users to log in
    • provides a link to each module that we can share publicly (for EXTERNAL clients)
    • Won't require editing of our current storyline files
    • allows us to track user data

    Articulate Online was perfect for this, and we have not yet found a suitable replacement. Rise.com is NOT an option for us because it doesn't allow us to share with EXTERNAL clients. Any suggestions for a viable replacement?

     

    • JasonHaag-e869e's avatar
      JasonHaag-e869e
      Community Member

      Hi Michelle,

      Veracity Learning https://lrs.io recently added hosting options to their LRS as well. So if you don't have an LMS and you also don't have a web server to host your content, this is a simple and affordable alternative. 

      I recently posted a tutorial on how to use this feature (if you're interested): https://www.youtube.com/watch?v=JWahlopyA3I

      Please reach out to me if i can help.

      Regards,

      J Haag

  • Hi,

    Sorry to hear this news, can i just confirm, is this Articulate 360 you're shutting down?

     

    Thanks

  • Hello Vikki and welcome to E-Learning Heroes 😊 

    Phil is correct. Justin addressed a similar question and outlined the details here.

    For anyone following along:

    We're not making any changes at all to Articulate 360, which is is a holistic suite of interconnected apps for all your e-learning needs—from authoring (Storyline, Studio, Rise 360, Replay, and Peek 360) to sourcing assets (Content Library 360) to collaborating (Review 360) to training (Articulate 360 Training).

    We're shutting down Articulate Online.  Articulate Online hosts and tracks content created with Storyline and Studio authoring apps.

    We’re here to help you, so please feel free to reply here or reach out to us at support@articulate.com with your how-to questions.
  • RebeccaRonald's avatar
    RebeccaRonald
    Community Member

    I'm looking at options for replacing our Articulate Online hosting. I want something that

    • requires a login
    • allows user tracking and saves quiz scores
    • won't require me to edit all our current storyline files

    Do you think embedding SL files into a rise.com page will work in this way? If so, can anyone point me at a good tutorial showing how to do this? 

    Thanks in advance :-)

  • Hi Rebecca! It sounds like Rise.com would be an excellent fit for your organization! Someone from the Rise.com team will reach out to you soon to discuss everything Rise.com has to offer and how it can meet your needs for hosting. Thanks for reaching out! 

    • RebeccaRonald's avatar
      RebeccaRonald
      Community Member

      Thanks for that. I'd rather not have someone contact me, am just after a tutorial that I can read or watch. Ta.

  • Hi Matthew! I've shared your information with our team at Rise, and someone will reach out to you soon!