Forum Discussion
Videos not playing in published course. HELP!!
I am working on a course with lots of videos. Originally they were really blurry and so I've been having to use the work around I learned here. //www.screenr.com/NTHH
I published the course last...
Hi there James,
Really sorry for the trouble you're running into. Is this problem happening after the course is published? If so, what web browser were you using?
Some recent changes in Google Chrome and Safari have affected how video autoplay is handled in Storyline 3. The articles linked there include steps you can follow to fix this issue.
Let me know if that helps, or if the problem is happening in a different browser. We'll keep digging if we need to!
Alyssa,
Thanks for reaching out. I have noticed that if I open the HTML in another browser (IE...we don't have Windows 10/Microsoft Edge in my company yet), and "allow blocked content", it works. So it does look like it's an issue with Chrome, which is what I use as a default browser.
However, I also noticed that if you create an initial slide, set it to advance automatically, and then place an auto-play video on the next slide, that also fails to work. The ONLY way I have been able to get a video to auto-play so far is to force the user to advance the slide through using the NEXT button; then, the video works as desired. It's driving me nuts, but it's a bandaid for now.
James Washok * Instructional Designer
FlightSafety Operations * 4800 Diplomacy Road * Fort Worth, TX, 76155
Tel: 817.554.7223 * Cell: 972.795.5493
James.Washok@flightsafety.com * flightsafety.com * A Berkshire Hathaway company
[https://elearning.flightsafety.com/media/wysiwyg/SIGNATURE
