Forum Discussion

DayaNair's avatar
DayaNair
Community Member
4 years ago

videos load Errors for RISE and unpredictable behavior

Hello!

I wonder if there is any storage limit for the users of RISE...do I have to delete anything from my dashboard to make the video uploads faster/or more predictable?

I get error message, and after 10-15 attempts, I am able to upload videos...I am just replacing the videos with a new version, no change in size.

Thank you,

Daya

 

Rise 360
  • CNavarro's avatar
    CNavarro
    Former Staff
    4 years ago

    Hi Daya, I am here to help. No, we don't have a storage limit in Rise 360. Can you send me a screenshot of the error message that you are getting? If you insert a new video block and insert the video there, does the issue still happen?

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