Forum Discussion

YasinDamga-9822's avatar
YasinDamga-9822
Community Member
2 months ago

Videos doesn't work.

I want to insert 3 seconds long, 500 kb in size, mp4 video on my slides. But when I insert the video I can't preview and can't play the in preview or after publish. And on Media Library it shows video is 0 seconds long. How can I solve this?

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 months ago

    Hi Yasin,

    Thanks for reaching out!

    Is this issue happening with one specific video or multiple videos? If it's only one video, would you be willing to share that file with us? We'd be happy to take a look and conduct further testing.

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