Forum Discussion

JudyMcDonough-f's avatar
JudyMcDonough-f
Community Member
2 years ago

Video won't autoplay - BUT - will play when "hamburger menu" clicked

Hi:

I'm hoping you can help! I'm trying to have a video autoplay when the slide begins. The problem is: (A) it doesn't autoplay but (weirdly) (B) it will play if you click the "hamburger menu" in the upper left corner.  I've set the trigger to play when the timeline starts on the slide, but can't figure out why this is happening.  

Note that I received this Storyline file that someone else created (who, at the time, was new to SL) so maybe she did something that I'm not seeing.  I've tried to attach the SL file for review, but the discussion isn't allowing me to do that.  (So if you could offer a suggestion as to how to do that, I'd appreciate that, as well!)

Any assistance is greatly appreciated!  Thank you!

Judy