Forum Discussion
JamieImparato
3 years agoCommunity Member
Video upload/embed issue
Hello!
I am having an issue today. Typically my mp4 videos upload and process. I am finding today it's uploading but processing is just rotating and never actually completing the upload. I tried closing out of everything, I cleared my cache, and I even went to the extent of embedding instead and that doesn't work either. I also attempted with other videos I have already uploaded in other courses. nothing.
Any body had this issue?
Hi Jamie! Thanks for opening a support case about this and working with my teammate, Cleo! I'm glad to hear you finally got the videos to upload to Rise. If this happens again, please let us know!