Forum Discussion
JoseTansengco
4 days agoStaff
Hello Thomas,
Happy to help!
Rise 360 by default converts all uploaded video to MP4 format. If you'd like to keep the original format of your uploaded video, just add _NOPROCESS_ to the name of your video file before uploading. Example:
birthday_NOPROCESS_.webm
You can read more about this process here:
Hope this helps!