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JanelleFaison's avatar
JanelleFaison
Community Member
3 years ago

Version 3.57.26476.0 Audio Crashes

I updated to the latest version and now everytime I go to record audio, storyline crashes. I have to re-open the application. This has happened like 5 times today. I cannot finish my project. What can I do to fix this?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Thank you for reaching out, and welcome to the community!

    I just tested this out on my end, and things worked as expected. In case the update didn't successfully install, let's start with a quick repair to see if that sets things straight. Here are those steps.

    If Storyline still crashes after the repair, I want our support engineers to step in to help get you back up and running. Submit a case here, and we'll reach out with the next step!