Forum Discussion
EricSantos
11 months agoStaff
Hi Sonia,
Sorry to hear you've hit this snag when publishing to video; I'm happy to help troubleshoot! If you're already working on your local drive, try running these steps to fix possible installation issues.
We'd be glad to investigate further and try to publish it on our end if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing!