unable to publish a storyline demo recording to word

Hi, SibaPrasad.

Thank you for reaching out!

It sounds like you're experiencing some erratic behavior when attempting to publish your project to Word. Let me ask you a few questions to help you troubleshoot the issue:

• Are you working from a local hard drive? We don't recommend working with files on a network drive.  
• Have you attempted to repair Storyline 360? Here are the instructions.

If a repair doesn't solve the issue, I'd like to take a look at your .story file. Can you share it either publicly here or privately through a support case?