Forum Discussion

ChaseBrownlee's avatar
ChaseBrownlee
Community Member
8 months ago

Unable to Import PowerPoint into Storyline

I've been trying to import PowerPoints into Storyline without success. To date, I've tried all of the suggestions on the help page to no avail. I've uninstalled Storyline and PowerPoint multiple times without success as well. A teammate is able to import the PowerPoints that I cannot. Any idea what's going on here?

storyline 360
  • WaltHamilton's avatar
    WaltHamilton
    Super Hero
    8 months ago

    What happens when you try?

    Sometimes I have received that message. The cause was that I have Windows File Explorer set to show a preview of the files. When I chose a file to import, if I clicked import before the preview had finished opening the file for a preview, it has locked the file. Windows will not open a file in two places at once (preview and Storyline). I had to wait for the preview to finish with the file before I clicked import, or turn off preview.

    Of course, there can be many other reasons, but this is one.

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