Forum Discussion
"Unable to connect" when trying to insert text-to-speech
Storyline has been behaving really erratically for me the last week, and now I've run into something that isn't resolved by uninstalling/reinstalling.
When I try to insert text-to-speech narration...
Hi Ange,
I'm so sorry the hear that you've hit this snag! I'm happy to help troubleshoot and have a few clarifying questions.
- Are you receiving an error message?
- Is this happening with multiple files or a specific file?
- If it's multiple files, you may want to try repairing Storyline
- If the issue is isolated to one file, have you tried importing your slides into a new Storyline project?
I hope this helps! If you need further assistance, please let us know here or privately in a support case!
I’m not sure why I received this message Sent from my iPhone
Hi Liz,
You received an alert from this ELH post because you posted a message here one year ago. You can click on the Subscribed button at the top of the page to unsubscribe from this thread.
Let me know if you need anything else!
Thank you Kelly. No error message, the text-to-speech option disappeared from the menu as an option.. I did a clean re-install and that seems to be working now. However, after the clean install I did receive an error message saying "nullable..." and I could not save the file. It appears that some master slides have become corrupted (all very odd) as they were fine before the latest version install. I had to do a laborious and intensive fix to delete all the corrupted slides as the project was too long to rebuild from scratch.
