Forum Discussion
BernadetteCain-
3 months agoCommunity Member
Hi Steven,
Still having the problem. I'll attach the screenshots I took yesterday.
- StevenBenassi3 months agoStaff
Hi Bernadette!
Thanks for following up and sharing a screenshot of the error!
Is there a chance you've installed any new Google Chrome extensions recently? I've seen other users run into similar, authentication errors that were related to Chrome extensions. However, if this behavior occurs across all browsers, and clearing your browser's cache doesn't help, please connect with our support engineers through a support case.
They'd be happy to continue troubleshooting with you!