Forum Discussion
Trigger stops working after publishing + States not working on mobile
Hi,
I have created a slide that has links to other slides. When I open the project and preview it, the 'Jump to slide' triggers works fine and it takes me to the correct slide. When I then publis...
Hello everyone!
I have great news to share! We are no longer seeing this bug where state changes do not work correctly on mobile when using our latest version of Storyline 360 (Build 3.72.29699.0).
Please let us know if you’re still noticing the issue and we’ll be happy to continue troubleshooting with you in a support case.
I am experiencing the same issue now too. When I'm in storyline 360 project works perfectly, but when I publish triggers are not working but working on a refresh of a browser.
I refresh and then the slides that didn't work ok are they work properly, but some other that worked ok are not working ok after refresh.
I tried clearing my cache, restarting storyline and computer, uploading to an s3 server, but the same behaviour continues. The course is full of triggers and has loads of audio in layers.
Can somebody help me please, my client is not happy as I lost more than 2 days just for this issue?
