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Erik-Ernst-Marc's avatar
Erik-Ernst-Marc
Community Member
8 years ago

Trigger stops working after publishing + States not working on mobile

Hi, I have created a slide that has links to other slides.  When I open the project and preview it, the 'Jump to slide' triggers works fine and it takes me to the correct slide. When I then publis...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello everyone!

    I have great news to share! We are no longer seeing this bug where state changes do not work correctly on mobile when using our latest version of Storyline 360 (Build 3.72.29699.0).

    Please let us know if you’re still noticing the issue and we’ll be happy to continue troubleshooting with you in a support case.

balotAlegado's avatar
balotAlegado
Community Member
7 years ago

Hi Ashley,

Thanks for your reply. Yes, my Storyline has the latest update 12: 1705.520.

Your version on Scorm Cloud has the same issue. The slide that has the motion paths is slide 1.3 Panels. The content (group) slides across the motion paths just fine when I initially click on the panels, and I am taken to the scenes where the buttons within the panels are supposed to take me. However when I click the continue button from different scenes and go back to the 1.3 slide, the motion paths then go crazy. 

I was able to present my work for approval yesterday only because I used preview from file (not published) which worked just fine.

I hope I'm making sense. Apologies if I had posted on the wrong discussion but this thread is what comes up whenever I type in some keywords of my issue. 

I've attached a screen recording to show you how the panels/motion paths misbehave to give you an idea. Note that when I exit from the Correct feedback, I'm supposed to be taken back to the 1.3 Panels slide and the "What is risk" panel should still be open.

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