Forum Discussion

AndrewDesnoy182's avatar
AndrewDesnoy182
Community Member
4 years ago

Storyline file closes when I try to edit triggers

I am having trouble with a time sensitive project. Every time I try to edit a trigger I get an error message and the file closes on me. I have tried importing the entire project into a new file, but that did not resolve the issue. 

I can not share the file publicly due to a NDA.

 

Can someone from Articulate help me?

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Hello Andrew, and welcome to E-Learning Heroes! ⭐️

    More than happy to help get this resolved so you can meet that deadline! 

    • Any chance you could grab a screenshot of the error or let us know what it says?

    From here, I'd recommend running a quick repair of Storyline 360 to see if that helps. 

    I'm staying tuned for your response so we can continue troubleshooting!