Forum Discussion
Storyline Error Report request and unable to preview/publish my project
I am receiving a Articulate Storyline Error Report request and unable to preview/publish my project. I have tried several time to preview a Storyline project. I have names it a few times and gone ba...
Hi everyone!
I'm excited to report that we've released the fix for this bug in today's Storyline 360 update!
In Storyline 360 Update 44 (Build 3.44.23192.0), you'll see that an error report doesn't show up when publishing or previewing a project that has a hyperlink in a shape state.
Thank you to everyone who reported this issue! Now all you need to do is update Storyline 360 in your Articulate 360 desktop app!
Hi All,
I had engineering looking at the error reports and we found that when there are hyperlinks included on a shape state in Update 42 and Update 43 of Storyline 360, Preview/Publish can freeze or hang.
We're working on a fix for this but the delivery date of that fix is undetermined.
If you can find a path forward in your project that does not use a hyperlink on a shape state, you should be able to preview and publish. If you are still unable to preview or publish after removing the hyperlink, we have found success in recreating the slide from scratch (not via copy/paste or duplicate).
