Forum Discussion
Storyline and Workday Learning issue with reporting correct score
We have a very frustrating scenario with storyline and workday, so im hoping someone may have also experienced the same issue and can help!! We have created a 60 question quiz in storyline with a pa...
This is 100% correct "SCORM cloud for advice they have said in order for the course to change status in an LMS, the course would need to be actively in session". It was the first thing I thought when reading your issue. There is no way the course can impact the score if it has not been launched again as it needs to be actively running a session in the browser.
I'm wondering if the LMS is running some kind of overnight job that is affecting the score.
The only thing I could think that could be different between a course that doesn't have the problem and one that does would be a mastery_score being set on one course and not on the other. I'm really reaching here, as it's definitely an LMS thing. The only reason I mention mastery_score is because this can impact whether an LMS will take control of completion, but it should definitely not take control of the score.
I think the onus should be back on the LMS provider here to track an instance of this occurring. Do they have event logs that can see a score changing from X to Y. What time it changed, what made the change?
I always recommend SCORM Cloud as the benchmark for testing content, and am always confident when using it to determine if an issue exists on the content or LMS side.
On last tip, I would always take a collaborative approach with LMS admins. You will get to a solution quicker if you work together.
