Forum Discussion
BryanFranklin
11 months agoCommunity Member
Storyline 360
I have downloaded the Articulate 360 desktop application and I am not able to see Storyline 360 within the list of applications under Desktop.
StevenBenassi
11 months agoStaff
Hi Bryan!
Sorry to hear you've run into this issue!
As Michael shared, our development team is tracking a known bug that causes:
- Desktop applications are missing after installing update 1.82.31354.0 for some users
I've included you in the bug report so you can be notified as soon as a fix is in place. In the meantime, as a workaround, here's how you can access the desktop apps:
- Open your system tray by clicking the ^ button in the lower right corner of the taskbar.
- Right-click the Articulate icon and select Quit, as shown below.
3. Reopen the Articulate 360 desktop app from the Start Menu.
The desktop-authoring apps should now display. If they don't, restart your computer.
Thank you for your patience. Sorry if this has been slowing you down!