Forum Discussion

DaveCox's avatar
DaveCox
Community Member
5 years ago

Storyline 360 won't restore when minimized

I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue. Thank ...
storyline 360
  • EricSantos's avatar
    EricSantos
    2 years ago

    Hi everyone,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.

    One of the bugs we've fixed is: 

    • Storyline 360 could freeze when minimized.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

Jürgen_Schoene_'s avatar
Jürgen_Schoene_
Community Member
3 years ago

this bug is very frustrating - it happens very often (if I have open photoshop, chrome, firefox and storyline to the same time)

if I have multiple storyline instances open and the bug happens - only one storyline has the problem - the other open storyline instances not

If I close every other program, the storyline instance with the problem works again and I can save the .story file - at least i don't lose any data

my computer has 24 GB RAM, so this is not the problem

it happens with all versions of storyline 360 I had ever used

 

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