LandiJacobs-079
2 years agoCommunity Member
Course tab minimizing when clicking URL or doc link in course.
Hi there all!
I had always been publishing my courses to open in a new window, but my new audience however, prefers the course to open in the same window. However, whichever browser setting is selected when clicking a URL in a course, whether to open a website or PDF, it still opens separately as shown in the attached image and the course then sits as an additional browser window on the bottom taskbar. This is very confusing for the learner since they think the course has closed.
My browser settings in my Storyline 360 course is set to not launch in a separate window. We have checked the pop-up blocker settings and they are disabled. What would be the reason for this?
Looking forward to hearing from you soon.
Best regards,
Landi