Forum Discussion
Storyline 360 won't restore when minimized
I've found that when I minimize Storyline 360, I often can't restore it again. I'm using a copy on my work computer, and I also have a license at home, and they both exhibit the same issue.
Thank ...
Hi everyone,
I have some great news to share! We just released another update for Storyline 360. In Build 3.76.30446.0, we've included important fixes and new features.
One of the bugs we've fixed is:
- Storyline 360 could freeze when minimized.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
I run into this occasionally, usually after the PC has been locked (Ctrl + Alt + Del). I found it's more likely to happen when at least 2 instances of Storyline are open. Alt + Tab does not work (all other open NON-Articulate applications restore just fine); neither does hovering over the icon on the taskbar and clicking directly on the pop-up. At that point, it's either shut everything else down, or shut down Articulate, potentially losing whatever changes have been made but not yet saved.
In my 30+ years, I have NEVER encountered this type of behavior with any other open and running application, through both several generations of the Macintosh OS, and Microsoft Windows 3.1 through Windows 10, inclusive.
