Forum Discussion

NishantPal-48d9's avatar
NishantPal-48d9
Community Member
2 years ago

storyline 360 Resume functionality does not work well while viewing module from mobile on LMS.

Hello Team, We have a module of approx. 5 hrs which works fine on LMS on laptop. But the resume functionality doesn't work while viewing from mobile. Client specifically needs it for mobile. It is...
storyline 360
EricSantos's avatar
EricSantos
Staff
2 years ago

Hi Nishant,

I'm sorry to hear that your course doesn't resume when viewed on a mobile device! Have you tried testing your course in a different LMS to confirm if the behavior you're experiencing is specific to your LMS? SCORM Cloud is a great environment that you can use for this purpose. Here's how to test your course on this platform: 

If the course resumes on a mobile device using SCORM Cloud, I recommend reaching out to your LMS administrator for assistance.

We'd be glad to investigate further if the issue also happens using SCORM Cloud. Would you be willing to share a copy of your Storyline file here or privately through a support case so we can look at it? We'll delete it when we're done testing. Kindly share the mobile device and OS version you're using to test as well.

  • NishantPal-48d9's avatar
    NishantPal-48d9
    Community Member
    2 years ago

    Hi Eric, 

    Thanks! the SCORM package is 630 Mb so, I am unable to upload and test it on SCORM Cloud by myself. Need to purchase it.

    Also if I publish it in SCORM 2004 it gives "Unable to find LMS API " error.

    How to resolve this..

    thanks in advance

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