Forum Discussion
JessicaWakem
8 years agoCommunity Member
Storyline 360 freezing?
Hello all,
Last time I posted on one of these I got my problems solved so hoping that happens again!
Every single day this week my Storyline 360 has been freezing up at least once a day, over v...
ShirleyDAy1
8 years agoCommunity Member
I have submitted reached out a couple of times about my project freezing and haven't heard back from anyone. I've uninstalled/installed and even copied files over to a new project and the problem keeps happening. I loved working on Storyline 2 and never had this problem. I'm at the point of asking for a refund if it's at all possible.
- JohnLira6 years agoCommunity Member
I am having similar problem. I have uninstalled/reinstalled storyline 360 several times.
Player freezes 360.
- AshleyT-Pollard6 years agoStaff
Hi John,
I saw you also reached out to our support team after running into this issue, and Robert shared some initial steps (repairing Storyline). If you're still having trouble, can you let us know by responding here or within the email to Robert? We can continue the troubleshooting from there!