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SeánÓ-Domhnaill's avatar
SeánÓ-Domhnaill
Community Member
4 years ago

Storyline 3 zip file is blank.

This is a repost as the attachment was missing on my original post.

I went to publish a file today and sent a zip file to a colleague. She was loading it in BrightSpace. However, she came back to me to say she was getting an 'invalid file format' message.

When I clicked on the story_html5 zip file on my own computer, it opens as a blank page in the browser. The file was exported under LMS. I also tried Web but the result was the same.

The same Storyline file was fine the other day and gave no problems. The html file opens correctly on a Mac.

What am I doing wrong? I've attached the zip file here.

storyline 360
  • PhilMayor's avatar
    PhilMayor
    Super Hero
    4 years ago

    Works fine. I would publish to HTML only as the flash files maybe causing issues as some files prevent upload of them.

    Also maybe the scorm version is not compatible on bright space 

  • SeánÓ-Domhnaill's avatar
    SeánÓ-Domhnaill
    Community Member
    4 years ago

    Thanks for replying Phil. I've just found out that they had a technical hitch at their end and were doing something wrong during uploading.

    I'm still mystified though as to why the HTML file comes up blank on my own Chrome browser. I saved it as HTML only. It might be a local problem too, since it works on my Mac.

    Thanks again for your help.

    Sean.

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