Forum Discussion
Storyline 3 not opening Keyboard Shortcut (Shift+?) when using JAWS
When using Storyline 3 and JAWS, I am unable to open the Keyboard Shortcut (Shift+?). When I attempt to use Shift+?, JAWS announces that "there are no clickable elements on this page". When I turn o...
Hi David, and thank you for your question!
Regarding users who use screen readers, for NVDA, they use INS + SPACEBAR to toggle off browse mode, and Shift+? will work. For JAWS, we haven't found a workaround. But, the keyboard shortcut window is mainly for those with motor disabilities, as screen readers themselves have their own key bindings that take over normal keyboard use.
How would a sighted user with mobility issues discover that "Shift + ?" reveals keyboard shortcuts?
Currently, it would be the responsibility of the course author to include information on how to access keyboard shortcuts. Our documentation notes information on numerous keyboard shortcuts.
I'm also going to submit a feature request on your behalf requesting easier accessibility of the keyboard shortcuts dialog. I will let you know if this feature request makes it onto our Features Roadmap!
