Forum Discussion
VilhelmSkjrpe
5 years agoCommunity Member
Something went wrong
We are several authors experiencing errors (see attached image) in Rise. This has persited since yesterday - several times a day. It seems to happen randomly; while editing text and importing images...
AndreOrdonio
Community Member
Hi. I’m also experiencing the same error: “Something went wrong”
please help
LeaSAgato
2 years agoStaff
Hello Andre,
I wanted to check if you're still seeing the same: “Something went wrong” error message. If so, please try the following:
1. Clear your browser's cache and reboot your computer.
2. Open the course on a different browser.
3. Try opening the course using an incognito or private window.
4. Ensure that your browsers are updated.
5. Try using a different internet connection.
If the error persists, please open a support case using this form, and one of our customer support engineers will be in touch to help you resolve the issue.