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MarcoGiacomasso's avatar
MarcoGiacomasso
Community Member
2 years ago

Slowing down!

Ciao!
I'm experiencing a dramatic slowing down.
I'm running Storyline 360 with Windows 11 in Parallels Desktop 18 (Business edition) on a M1 Pro 16 GB memory Mac with Ventura 13.1.
When I go open a colour palette (i.e. to change text colour) the system slows down a lot.
Both Parallels and Soryline are updated.
Any suggestion?
Thanks in advance.

  • Hi Marco!

    Sorry you are experiencing slowdowns while authoring in Storyline!

    Testing it out on my end (SL ver 3.73.29831.0 within Windows 11 Parallels on a Mac M1), the speed and performance seem to be functioning properly and everything worked normally!

    Just to confirm, are you working/saving off of a local hard drive? If you are, I would suggest performing a repair to see if that speeds things up again.

    If still unsuccessful I'd recommend connecting with a Support Engineer so they can take a closer look at your project file and see what the issue could be.

    Hope this helps. Thanks for reaching out!