RobK
2 years agoCommunity Member
Single Sign On Errors with last update (Build 3.79.30921.0)
I am experiencing a sign-on error ever since I updated Articulate 360 to the latest build since Sept 5, 2023.
When I go sign onto Articulate 360, I am presented with the "Sign In" pop-up window which looks a little strange. I am not sure if it is missing the email and password fields but even when I click on sign in it takes me to the web browser login screen.
After I sign on using the web browser, it doesn't authenticate it on the pop-up sign on window and it asks me to "Start Over."
I have done this about 5 times and it doesn't go through.
I have tried using Ingognito, uninstalling and then re-installing Articulate 360, and even turning my firewall off.
This is on Windows 10 and I never had any issue before this.
PLEASE HELP!