Forum Discussion

DonnaReddy-a091's avatar
DonnaReddy-a091
Community Member
2 months ago

Sharing a course

I am trying to send a course from ride360 using the send a copy button but I get the error message "Failed to send copies to the following emails, please ensure that they have valid accounts in your regional data center"

 

Any idea how I add an email address?

 

Thanks

Rise 360
  • KarlMuller's avatar
    KarlMuller
    Community Member
    2 months ago

    You can only send a copy of a course to an email address that is linked to a current Articulate 360 account. 

  • JEnCharrette's avatar
    JEnCharrette
    Community Member
    21 days ago

    There is an issue with the new dashboard giving me this error. If I switch to Classic I can send. Valid email addresses are NOT working with new dashboard. 

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