Forum Discussion
HardikDedhia-5c
2 years agoCommunity Member
SCORM course is not working from begining
Kindly check the course, which is not working from begining. Video is present at the landing page.
KellyAuner
2 years agoStaff
Hi Hardik,
Welcome to the E-Learning Heroes community! ✨
Thanks for reaching out and I'm sorry to hear that you're experiencing an issue with your course! I'm happy to help troubleshoot and have a few clarifying questions to get started.
- Can you please specify what you mean when you state the course is not working from the beginning? For example, are you seeing an error message, or is the course freezing? There are many slides, so it did take a bit of time to load for me, but the course appears to be playing as expected when previewed.
- Is this happening when you preview the course or publish it? There are many slides, so it did take a bit of time to load for me, but the course appears to be playing as expected when previewed.
- Are you experiencing this issue with only this file or multiple files? If it's happening with every course, you may want to try a Storyline repair which typically fixes unexpected issues.
I hope this helps! If you need additional assistance, please let me know here or connect with one of our talented Support Engineers privately in a support case.