Forum Discussion
Rise not loading
I am the only one having issue with Rise this morning. When trying to access it I'm getting a "Your content is loading" page and after a few minutes I'm getting an "Access denied" message (see screenshot).
Thanks,
Hello everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
- Anne-LaureTh636Community Member
Same here!
- StacyVrooman-b0Community Member
Also having the same issue
- CherylPowers-96Community Member
Same here with me and my coworkers.
- ToniGCommunity Member
Yep, same here in Florida! I'm stranded without it!
- HollyArmsonCommunity Member
receiving the same errors here! Content loading and access blocked. I have also emailed support. Hopefully its resolved quick!
- AudreyStaurskyCommunity Member
Same here. I've tried the fully updated version of all supported browsers (Chrome, Microsoft Edge, and Firefox), cleared cache and cookies, and rebooted. No luck. I've emailed support as well.
- RekhaMohanty-5cCommunity Member
- KevinWilsonCommunity Member
I was in the middle of working on a Rise course early, and it crashed and displayed that same message. Must be a system issue.
- HughBouchard-faCommunity Member
Yes, happening to me as well. ARTICULATE, please address this asap!
- JohnPinkster-19Community Member
https://www.articulatestatus.com/incidents/c4hz0nmskl5f You can follow the incident here. I'm able to open a direct link to author my course .. if you have one in browser history that may get you in temporarily