Forum Discussion
Rise dashboard isnt loading
Hi all,
I cannot see my courses in Rise, the page isnt loading, do you have any idea what happened?
Thanks,
Dimitra
Hi there! We were experiencing issues in Rise 360 where the Rise 360 dashboard isn't loading, but now everything is working normally again. You should now be able to access your Rise 360 content again.
Thanks for reaching out!
I'm having the same problem today. This morning I was able to access my Rise 360 dashboard but this afternoon the dashboard isn't loading?
Hi Louise!
So sorry to hear you've run into this snag with Rise 360 content not loading! We are currently tracking a partial outage that has been affecting some Rise 360 users.
In the meantime, as a workaround, please try clearing the cache from your browser. We suggest clearing the cache from the last hour first, or the last twenty-four hours if the issue still persists.
Thank you for your patience while we look into this issue!
The Rise 360 dashboard is loading normally, and you should be able to access your Rise 360 content again. We'll continue to monitor the situation carefully. Thanks for your patience!
