Forum Discussion
StevenBenassi
8 months agoStaff
Hi Josie!
Sorry to hear you've run into this setback! Glad to see Karl has been helping you out!
I noticed that you've also opened a support case. Smart move! It looks like my teammate Jan Lua is handling your case and just replied to your e-mail with insight into this behavior.
If you have any more questions, feel free to reply to Jan Lua through your case!