Forum Discussion
Rise 360 - photo adding issue
Hi,
I am new to Rise 360. In the course I've used 3 columns option and want to add photos to those columns, but every time I try to upload them I get an error. Photos from the Articulate library w...
Hello, I cannot access any photos on the content library for Storyline 360. I have a license and installed the Articulate suite. In Storyline 360 v3.53.25436, I see characters, videos, icons. I cannot insert illlustrations or photos. The images do not show up and when I click Insert, I get a selected illustrations were not downloaded successfully message. How do I get access to these features?
Hi Nicole
Sorry to hear you've run into trouble with Content Library for Storyline 360.
Please start by checking the network endpoints and ports detailed here. You would need to enlist the help of your IT department to help with that.
I'd also like to let you know that this discussion thread is about Rise 360, if you have issues regarding Storyline, you can post your Storyline queries here so that the correct team will see it right away. Thanks!
